Introduction As we close out 2023, it felt like the right time to look back and review all of the industry reports published throughout the year. There are many to go through, with lots of insightful, but sometimes inconsistent findings. To save you a bit of time and...
In my countless discussions with agency owners and operations managers, the issue of time tracking has persistently taken center stage over the past few months. While each situation possesses its own distinct qualities, a handful of common themes continue to afflict...