About this Episode
In this latest episode of the Agency Profit Podcast, Marcel and guest Tim Burke dive into the transformative journey of Conduit Digital, Tim’s agency that shifted gears from a broadcast media agency to serving other agencies.
They tackle the ups and downs of scaling up, with Tim dishing out wisdom on hiring the right crew and setting realistic expectations. Tim’s all about agencies delivering value, not just racing to the cheapest price. He points out lasting opportunities and pushes for strategic partnerships and top-notch expertise. The conversation wraps up with Tim’s vision for agencies thriving in a future where being smart and strategic beats playing the pricing game. It’s like a roadmap for agencies to rock the changing industry scene.
Hop into the new episode below.
Watch this Episode
Points of Interest
- 00:00 – 00:15: Introduction
- 00:43 – 01:17: Significance of shared values and building relationships beyond transactions.
- 01:17 – 01:37: Agency’s role as an extension of the client and factors contributing to successful partnerships.
- 15:03 – 15:54: Critical aspects of successful engagements and the role of expectations in sales relationships.
- 15:54 – 16:48: Warning against agencies making unrealistic promises and the importance of setting proper expectations.
- 16:48 – 17:25: Focusing on results through key performance activities and performance-based communication with clients.
- 18:21 – 19:26: Importance of people in agency success, team longevity, and functional infrastructure.
- 19:26 – 20:13: Recognition of external expertise impact and gratitude for positive collaboration.
- 21:19 – 22:46: Retaining a team through proper hiring and the importance of shared vision and goals.
- 22:46 – 26:15: Profiling jobs before hiring and developing team buy-in with shared goals.
- 26:18 – 28:34: Shift in agency focus – efficiency vs. strategy and the importance of pricing models and valuing agency work.
- 28:34 – 30:05: Delivering and receiving value in relationships and opportunities existing regardless of economic climate.
- 30:05 – 31:01: Call to re-evaluate pricing models
Show Notes
- Tim Burke’s LinkedIn Profile
- Conduit Digital’s Website
- Conduit Digital’s LinkedIn Page
- Conduit Digital’s YouTube Channel
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