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How to Improve Handoffs from Sales to Delivery, with Kristen Kelly — Ep. 214
About this Episode In this episode of the Agency Profit Podcast, Marcel is joined once again by Kristen Kelly to unpack one of the most persistent friction points inside service businesses: the handoff between sales and delivery. Drawing on her experience working with...
The Process Behind Profit Management, with Kristen Kelly — Ep. 170
Visual Client Communication @ Building SaaS in an Agency, with Mikael Dia — Ep. 169
Why Most Reporting Systems Fail, & What to Do Instead, with Ben Zittlau — Ep.168
Is White Label the Future of Agencies? With Manish Dudharejia — Ep. 167
Breaking Down Earned Revenue to Drive Better Agency Decisions, with Ben Zittlau — Ep.166
First Principles Software Implementation in Your Agency, with Henrik Becker — Ep. 165
From Silos to Synergy: Building an Integrated Approach for your Agency, with Kristen Kelly — Ep. 164
Lesson From the Operations Trenches, with Ryan McNamara — Ep.163
The Problem with Benchmarking and What to Do Instead — Ep. 162
How to Prove Your Impact to Clients, with Chris Taylor — Ep.161
Point of View: How the Agency Industry is Changing and What We’re Doing About It.
