In this week’s solo cast episode, I’m going to walk you through what I’ve learned from helping agencies to Install what I’ve dubbed the Qualitative Feedback Loop. This, dear readers, is a collaborative process that will help you systematically...
Meet Chris – the ‘Ultimate Process Nerd’. He is on a mission to make small business easier by empowering leaders to document and delegate – so they can do more of what they love! Therefore, in this episode, we dive into the documentation of processes, and...
In this episode, we talk about the transition Jeremy Jackson had to make to take his agency, Shift Lab, to the next level. From being a creative with an agency, to being an agency owner first, he recounts the additional discipline he had to apply to create a more...
This week, we pick the brain of Louder Than Ten co-founder, Rachel Gertz. We discuss how project management supports the profitability of the business, plus some of the key ways we can train our project managers to be better stewards of profitability. About Rachel: As...
If you’re anything like the rest of our clients and users, you’ve made some operational changes over the years. Often that means the naming conventions or structures you’ve used inside of Harvest have changed too, making it difficult to use older...
