A fractional chief operating officer is a great way to get senior operations leadership for your agency before you can afford a full-time senior executive. For agencies with fewer than 40 or 50 employees, a legitimate COO is often out of reach. A fractional COO can...
Need an employee cost calculator? We created it – because there’s a lot of confusion in the agency space about what should or shouldn’t be factored in when calculating your billable employee cost-per-hour. Not to mention, it’s hard to find a solid...
What Exactly is Operations Consulting? Before we get into whether or not an Ops Consultant is right for you and your agency, let’s back up a wee bit. We first need to clarify just “What is Operations Consulting?” Well, in short, it can take many...
What’s the average employee utilization rate? Are we staffed enough to take on this client? How do we even calculate our utilization and forecast capacity? Is our worker utilization rate competitive? When it comes to utilization rate and capacity forecasting for...
